How One Vehicle, One FASTag Streamlined Toll Payments?

by | Nov 28, 2024

Every day, over 30 million registered commercial vehicles and millions of private automobiles traverse India’s extensive road network. This sheer volume of traffic demanded efficient toll management to not only ensure seamless travel but also keep pace with the nation’s growing infrastructure needs.  

This prompted the launch of the ‘One Vehicle, One FASTag’ initiative—a major step forward in India’s digital transformation on highways. By implementing a single tag system, this initiative simplified toll payments, reduced congestion at toll plazas, and enabled seamless travel experience for all commuters. 

But how does it reshape toll management and contribute to a more connected and sustainable transportation network? Let’s dive in.  

‘One Vehicle, One FASTag’ Initiative 

The National Highways Authority of India (NHAI) has rolled out the ‘One Vehicle, One FASTag’ initiative, effective from April 1, 2024. This rule mandates that each vehicle can only have one active FASTag linked to its registration number. By enforcing this rule, the NHAI improved transparency in toll collection, minimized delays, and boosted the overall efficiency of the electronic tolling system. 

Why One Vehicle, One FASTag?

Previously, multiple FASTag could be issued for a single vehicle, breaking regulatory guidelines, and some drivers used FASTag without completing the necessary Know Your Customer (KYC) process, which is mandated by the Reserve Bank of India (RBI). Additionally, improperly placed FASTag on windshields has caused scanning delays, leading to longer wait times at toll plazas. This new rule addressed these key challenges, creating a smoother, more compliant, and hassle-free experience for all highway travelers. 

The One Vehicle, One FASTag rule strengthens the efficiency and transparency of the toll collection system in several ways: 

Benefits of One Vehicle, One FASTag 

The One Vehicle, One FASTag rule strengthens the efficiency and transparency of the toll collection system in several ways: 

  • Enhanced Efficiency in Toll Collection 

Ensures streamlined toll processes, reducing errors, delays, and congestion, leading to smoother traffic flow at toll plazas.

  • Supports Compliance with RBI Norms 

Aligns with KYC norms and helps in verifying vehicle ownership and user information, promoting secure, compliant digital transactions. 

  • Recharge Option  

Vehicle owners can recharge their FASTag via any bank or by using convenient payment methods like BBPS, UPI, and net banking. This setup makes managing FASTag accounts simpler and more convenient for all users. 

How to check KYC status and updates of FASTag? 

Check KYC Status 

To check the KYC status of your FASTag, visit the official portal (https://www.npci.org.in/what-we-do/netc-fastag/check-your-netc-fastag-status) and enter your vehicle details. A notification will be received for incomplete KYC via email, SMS, or the bank’s app. 

For updating KYC

FASTag users can update their KYC information in the following ways

If no notification is received, then your KYC is complete, and FASTag is good to go. 

Conclusion

The One Vehicle, One FASTag rule represents a major leap in modernizing toll collection across India. By embracing this initiative and leveraging the government’s supportive efforts, drivers can experience smoother, more efficient highway journeys. This initiative not only saves time and costs but also ensures a hassle-free journey for drivers.  

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